Alisam Care LLC respects the privacy of website visitors, clients, families, caregivers and referral partners. We aim to collect only the information reasonably necessary to respond to inquiries, provide information and support our care-related operations.
Scope of This Policy
This Privacy Policy applies to information collected through the Alisam Care website, online contact forms, referral forms, website communications and related digital interactions.
It does not replace any separate Notice of Privacy Practices that may apply to protected health information created or maintained as part of an established care relationship.
Information We May Collect
The information collected depends on how you interact with the website. It may include information you provide directly and limited technical information collected automatically.
Contact Information
Name, telephone number, mailing address and other information used to respond to an inquiry.
Inquiry Information
Questions, messages, requested services and details voluntarily included in an online submission.
Referral Information
Information needed to understand a referral or possible care need, when provided through an authorized form.
Technical Information
Browser type, device type, general location, IP address, pages visited and website interaction information.
How We May Use Information
Alisam Care may use information collected through the website for legitimate organizational, communication, service and security purposes.
- To respond to questions, inquiries and requests for information.
- To review referrals and communicate about potential service needs.
- To provide information about available services, resources, training and programs.
- To operate, maintain and improve the website.
- To protect website security and prevent misuse, fraud or unauthorized activity.
- To comply with legal, regulatory, contractual and recordkeeping obligations.
- To support quality improvement and administrative operations.
Contact and Referral Forms
Information submitted through a website form is used to review and respond to the purpose of the submission. Completing a website form does not automatically establish eligibility, create a provider-client relationship or guarantee that services will be available.
Users should submit only information they are authorized to provide. When submitting information about another person, the person completing the form is responsible for ensuring that the disclosure is permitted.
Health and Care-Related Information
Some website submissions may contain information concerning health conditions, disabilities, care needs or requested services. Alisam Care will handle such information according to applicable law, organizational policies and appropriate privacy and security practices.
When information qualifies as protected health information, additional rights and obligations may apply under HIPAA, applicable Minnesota law and Alisam Care’s Notice of Privacy Practices.
This website Privacy Policy is not intended to replace a separate Notice of Privacy Practices applicable to healthcare records.
Cookies and Website Analytics
The website may use cookies or similar technologies to support essential functionality, remember preferences, understand website usage and improve performance.
Cookies are small data files stored on a browser or device. Visitors may be able to block or delete cookies through their browser settings. Disabling some cookies may affect website functionality.
If third-party analytics tools are added, information such as device type, browser, approximate location and pages visited may be processed by those providers according to their own privacy terms.
When Information May Be Shared
Alisam Care does not sell personal information collected through the website.
Information may be shared only when reasonably necessary and permitted, including in the following circumstances:
- With authorized Alisam Care staff who need the information to respond or perform assigned duties.
- With service providers supporting website hosting, security, form delivery, maintenance or related operations.
- With healthcare professionals, payers, agencies or other authorized parties when necessary and legally permitted.
- When required by law, court order, subpoena or regulatory obligation.
- To protect a person’s health or safety where disclosure is permitted or required.
- To investigate fraud, security threats, misuse or unlawful activity.
Website and Technology Providers
Alisam Care may use carefully selected service providers to support website hosting, form processing, security, backups, analytics, maintenance and communications.
These providers may process limited information only as needed to perform their services. Where required, appropriate privacy, security or business-associate arrangements should be used.
Information Security
Alisam Care uses reasonable administrative, technical and physical measures intended to protect information from unauthorized access, loss, misuse, alteration or disclosure.
These measures may include access controls, secure website connections, software updates, limited administrative access, backups and staff privacy practices.
No website, internet transmission or electronic storage system can be guaranteed to be completely secure. Visitors should use appropriate caution when transmitting sensitive information.
Information Retention
Information may be retained for as long as reasonably necessary to respond to a request, support services, maintain records, resolve disputes, meet legal requirements and protect organizational interests.
Retention periods may vary depending on the type of information, the purpose for which it was collected and applicable legal or healthcare recordkeeping requirements.
Your Privacy Choices and Rights
Depending on the information involved and applicable law, individuals may have rights concerning information maintained by Alisam Care.
- Request information about how personal information is used.
- Ask that inaccurate contact information be corrected.
- Request deletion of certain website inquiry information, subject to legal and operational retention requirements.
- Withdraw consent for optional communications.
- Ask questions or raise concerns about privacy practices.
- Exercise applicable rights concerning protected health information under a separate Notice of Privacy Practices.
Some requests may require identity verification before action can be taken.
Children’s Privacy
The public website is intended for adults seeking information about Alisam Care and its services. It is not designed for children to submit personal information independently.
Information concerning a child should be submitted only by a parent, legal guardian or another person who is legally authorized to provide it.
If Alisam Care learns that personal information was submitted by a child without appropriate authorization, reasonable steps may be taken to review and remove the information where required.
External Websites and Services
The Alisam Care website may include links to third-party websites, training resources, maps, government programs or other external services.
Alisam Care does not control the privacy, security or content practices of external websites. Visitors should review the privacy policies of any third-party website before submitting personal information.
Changes to This Privacy Policy
Alisam Care may update this Privacy Policy to reflect changes in website functionality, information practices, services, legal requirements or organizational operations.
The revised policy will be posted on this page with an updated effective date. Continued use of the website after an update means the revised policy will apply to future website activity.
Contact Alisam Care
Questions, concerns or requests concerning this Privacy Policy may be submitted through the Alisam Care Contact page or by telephone or mail.
- Organization: Alisam Care LLC
- Address: 322 W Lake Street, Suite 207, Minneapolis, MN 55408
- Phone: 612-448-6053
Have a Privacy Question?
Contact Alisam Care to ask a question, raise a privacy concern or request assistance concerning information submitted through the website.